Privacy Policy

Basic information on Data Protection

Responsible: VALCA HOME SL

Purpose: Provision of online services, Management of web users, Commercial communications related to our services.

Legitimation: Express consent and legitimate interest.

Recipients: Data is not transferred to third parties, except under legal obligation.

Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information-

Additional information: You can find additional and detailed information on Data Protection in the attached clauses at atemporal.casa/privacy-policy.

At Atemporal Ethical Home Interiors, we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe in being transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “RGPD”) on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), Valca home sl informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following to you:

Your data is collected to improve the user experience, based on your interests and needs.

We are transparent about the data we collect about you and why we collect it.

Our goal is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in compliance with the law, and when necessary, we will request your consent.

We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can request that we stop processing it.

Our priority is to guarantee your security and process your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, please consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

Identity: VALCA HOME SL
Registered office: C/ Can Lletget 4, pol, ind, Can Roqueta, 08202 Sabadell, Barcelona
C.I.F. No.: B66394420
Email: hello@atemporal.casa

VALCA HOME SL has appointed a Data Protection Officer or internal contact person within its organization. If you wish to ask a question regarding the processing of your personal data, you can contact them by email. hello@atemporal.casa.

What personal data do we collect?
The personal data that the user may provide:

Name, address and date of birth.

Telephone number and email address.

Location.

Information regarding payments and returns.

IP address, date and time you accessed our services, internet browser you use, and information about your device’s operating system.

Any other information or data you choose to share with us.

In some cases, completing the registration form is mandatory to access and enjoy certain services offered on the website. Furthermore, failure to provide the requested personal data or failure to accept this data protection policy will prevent you from subscribing, registering, or participating in any promotions that request personal data.

Why and for what purpose do we process your data?
At VALCA HOME SL, we process the information provided by data subjects for the following purposes:

Manage orders or purchase any of our services, either online or in physical stores.

Manage the sending of the information you request from us.

Develop commercial actions and maintain and manage the relationship with the user, as well as manage the services offered through the website and information tasks, being able to perform automatic evaluations, obtain profiles, and segment customers in order to personalize the service according to their characteristics and needs and improve the customer’s online experience.

Develop and manage any contests, sweepstakes, or other promotional activities that may be organized.

In some cases, it will be necessary to provide information to the Authorities or third-party companies for audit purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will be included in the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for processing your data?
The processing of your data may be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, information requests, or subscription to e-newsletters.

Consent of the interested party for the contracting of services and products, for contact forms, information requests, or subscription to e-newsletters.

Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we retain your data?
Data processing for the purposes described will continue for as long as necessary to fulfill the purpose for which it was collected (for example, for the duration of the business relationship), as well as to comply with any legal obligations arising from data processing.

To which recipients is your data communicated?
In some cases, and only when necessary, VALCA HOME SL will provide user data to third parties. However, data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with whom VALCA HOME SL works may use the data to provide the corresponding services; however, they will not use said information for their own purposes or transfer it to third parties.

VALCA HOME SL strives to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are required to ensure that information is treated in accordance with data privacy regulations.

In some cases, the law may require disclosure of personal data to public bodies or other parties, but only what is strictly necessary to comply with those legal obligations will be disclosed.

The personal data obtained may also be shared with other companies in the group.

Where is your data stored?
Generally, data is stored within the EU. We ensure that data transferred to third parties outside the EU offers a sufficient level of protection, either through Binding Corporate Rules (BCRs) or through adherence to the Privacy Shield.

What rights do you have and how can you exercise them?
You can direct your communications and exercise your rights by sending a request to the following email address.: hello@atemporal.casa.

Under the GDPR you can request:

Right of access: You can request information about the personal data we have about you.

Right to rectification: You can communicate any changes to your personal data.

Right to erasure and to be forgotten: You can request deletion after blocking your personal data.

Right to restriction of processing: This involves restricting the processing of personal data.

Right to object: You can withdraw your consent to data processing and object to further processing.

Right to data portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another controller.

Right not to be subject to individualized decision-making: You can request that decisions not be made based solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject.

In some cases, your request may be denied if you request that data necessary for compliance with legal obligations be deleted.

Likewise, if you have any complaints about data processing, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the truthfulness and accuracy of the data provided, exonerating VALCA HOME SL from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and accurate information on the registration or subscription form. VALCA HOME SL reserves the right to terminate the contracted services entered into with users if the data provided is false, incomplete, inaccurate, or outdated.

VALCA HOME SL is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any liability for any hypothetical damages that may arise from the use of said information.

VALCA HOME SL reserves the right to update, modify, or delete the information contained on its web pages, and may even limit or deny access to said information. VALCA HOME SL is not liable for any damage or loss that the user may suffer as a result of errors, defects, or omissions in the information provided by VALCA HOME SL, provided that it comes from sources other than its own.

Likewise, the user certifies that he or she is over 14 years of age and has the legal capacity necessary to provide consent for the processing of his or her personal data.

How do we treat the personal data of minors?
In principle, our services are not specifically aimed at minors. However, if any of our services are directed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of December 5 (LOPDGDD), VALCA HOME SL will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the minors’ personal data. In this case, the ID card or other form of identification of the person providing consent will be required.

In the case of individuals over the age of fourteen, data processing may be carried out with the user’s consent, except in cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?
VALCA HOME SL has adopted the legally required levels of security for the protection of Personal Data and endeavors to implement any additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of the Personal Data provided to VALCA HOME SL.

VALCA HOME SL is not liable for any hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system due to causes beyond the control of VALCA HOME SL; for delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system, or in other electronic systems, as well as for damages that may be caused by third parties through illegitimate interference beyond the control of VALCA HOME SL. However, the user must be aware that Internet security measures are not impregnable.

Links to other websites
The website www.atemporal.casa may contain links to other websites. By clicking on one of these links and accessing an external website, your visit will be subject to the privacy policy of that website. VALCA HOME SL is not responsible for its privacy policy.

How do we use cookies?
The VALCA HOME SL website and social media use cookies to optimize and personalize your browsing experience. Cookies are physical information files stored on the user’s device. The information collected through cookies is used to facilitate user navigation on the website and optimize the browsing experience. The data collected through cookies may be shared with their creators, but under no circumstances will the information obtained be associated with personal data or data that could identify the user.

However, if you do not wish to have cookies installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookie Policy at www.atemporal.casa/cookies.

¿Puede modificarse la política de privacidad?
This privacy policy may be modified. We recommend that you review it periodically.